IPBurger Review: An In-Depth Analysis

In this in-depth IPBurger review, we will look at every aspect of the proxy provider's services. Find out what the provider offers, what it does best, and where it could improve.

IPBurger Logo

General Information

IPBurger is a small US-based company that has been in the proxy business since 2007. According to LinkedIn, the company has about 8 employees. It is headquartered in San Antonio, Texas.

IPBurger’s proxy server offerings focus on residential proxies, but it also boasts mobile and dedicated datacenter proxies. Use cases of their proxies include e-commerce scraping, ad verification, affiliate link testing, and more.

Based on the absence of a pay-ay-go plan and higher-than-market-average pricing, the provider’s target audience appears to be primarily large corporations.

Quick overview

👍 Pros:

  • 75 million IPs
  • Residential, ISP, mobile, and dedicated datacenter proxies
  • Both shared and dedicated proxies
  • Thousands of users
  • VPN service
  • Fresh proxies
  • Extensive documentation and help center

👎 Cons:

  • Prices above the market average
  • No trials
  • No refunds
  • No pay-as-you-go plans
  • No KYC procedures
  • No shared datacenter proxies
  • 50+ 1-star reviews on Trustpilot
  • No additional services dedicated to web scraping
  • Shady and contradictory information on their site


IPRoyal Products

1. Residential Proxies

There is no doubt that IPBurger’s firepower is primarily focused on residential proxies. This is evident when you consider that the provider’s home page directly displays information about residential proxies, even though the provider also supports other types of proxies.

IPBurger boasts a proxy network of more than 75 million residential IPs, well distributed in more than 195 countries and over 2,000 cities. The locations with the most proxy IPs are the United States, United Kingdom, Morocco, Canada, Vietnam, Egypt, India, China, Russia, and Germany. This represents one of the largest and broadest residential proxy pools in the industry. Only a few other providers count more residential IPs.

IPBurger’s residential proxies are ethically sourced to avoid most CAPTCHAs, IP bans, and other anti-scraping measures. They guarantee unlimited concurrency and connections, aiming at a high success rate. That does not mean that the proxy network is free of errors or slowdowns, quite the opposite!

The provider also features configurable IP rotation options. You can get a new IP with a single click or define a sticky session to receive the same IP for up to 30 minutes.


Residential proxies pricing

When it comes to their residential proxies, the provider has two options:

  • Premium Plans: Larger IP pool, location and ISP selection. It is recommended for account management and other use cases.

All plans provide access to a proxy pool of more than 75 million IPs, with city and ASN targeting, and support for HTTP, HTTPS, and SOCKS5 protocols. The entry price is $69 per month for 5 GB of traffic. That means $13.8 per GB of residential traffic, a price significantly higher than the market average. Prices per GB become more affordable with larger plans, but paying hundreds of dollars per month for proxies is affordable only for mid-sized and large companies.

Premium pricing seen below.


ipburger premium pricing

  • Regular Plans: Smaller IP pool as well as location and ISP selection. This plan is recommended for web scraping and other automated tasks.

The plans in the “Regular Plans” category have the same names but are more affordable on a GB basis. At the same time, you only have access to 10 million IPs. The entry price of $7.90 per GB is good, but still a bit high. In addition, the entry price of $79 per month rules out most individual users.

In general, IPBurger’s residential proxy offering is rich but too expensive compared to market leaders such as Bright Data and Smartproxy. Moreover, the lack of a pay-as-you-go plan may discourage most small companies and individual users, especially considering that there is no free trial or consistent refund policy.

Regular pricing seen below.


IPBurger regular pricing plans

2. Mobile Proxies

IPBurger controls a large network of mobile IP proxies in over 100 countries. In this case, the plans are quite unique. All have a fixed monthly cost and give access to a certain number of GB. However, the more you pay, the more mobile IPs you have, reaching up to 20 million mobile IPs.


Mobile proxies pricing

The entry price of $99 per month for 5 GB is quite high. That translates to $19.80 per GB, which is higher than the price guaranteed by a more popular provider such as Bright Data. Again, the prices get cheaper on larger plans, but they still remain high. No free trial or refund.

As of this writing, the list of features on the mobile proxy plan page is identical to that on the residential proxy plan page. This is lazy and may also be misleading.


IPBurger mobile pricing

3. ISP Proxies

IPBurger also provides residential static proxies, but the proxy network is rather limited this time. ISP proxy IPs are available only in the United States, the United Kingdom, Germany, and Canada. While there is no limit to the number of concurrent requests, the plan is limited to 30 GB of traffic per month.


ISP proxies pricing

IPBurger offers 4 pricing plans. In all four cases, the entry price is $29.95 per month for a single static residential IP. That means about $1 per month for 1 GB of ISP proxy traffic. This price is quite impressive, but the fact that you cannot get another IP or choose between an IP in a different country is too limiting. You are buying limited access to a proxy server rather than a real ISP proxy service.

IPBurger isp pricing

4. Other proxies

Dedicated proxies

Although IPBurger does not provide shared datacenter proxies, it does have dedicated proxy servers in a few countries. The main locations are the United States, United Kingdom, Canada, Germany, Australia, Singapore, and France. These proxies are exclusive to one client at a time and provide access to exclusive dedicated IPs that have passed in-depth quality tests.

The entry price of $8 per month for limited traffic on a dedicated IP is not competitive when compared with other providers such as Webshare and Rayobyte.

Fresh Proxies

Fresh proxies are what makes IPBurger attractive compared to other providers. These grant access to newly acquired IPs that have undergone extensive quality testing and have not been used for at least 180 days. The proxy pool is limited to the 7 countries mentioned above and only a few IPs are available. However, this is an intriguing service that not many other providers have.

The entry price is $20 a month for unlimited traffic with a single fresh IP. Since this service is somewhat unique, it is difficult to say whether the price is excessive or not.



Features and other aspects

Features

The main features and aspects of IPBurger’s proxies and plans are:

  • Limited CAPTCHAs
  • Limited IP bans
  • Authentication via credentials and IP whitelisting
  • Country, state, city, and ASN geo-targeting
  • Automatic IP rotation on every request or sticky IP sessions for up to 30 minutes
  • Payments accepted via Visa and Mastercard credit/debit cards, Paypal, Bitcoin, and more
  • Immediate access to the purchased proxy after only less than 60 seconds
    99.9% uptime guarantee

Platform usability

IPBurger provides a simple dashboard where users can set up proxies through intuitive point-and-click interaction. It is focused on the basics, providing everything you need to get started with proxies.

The dashboard does not provide advanced charts or much functionality. That can be a problem considering that the provider targets medium- to large-sized companies. The information it does show is the consumed and the remaining traffic. Then, it provides some details information about the current plan.

Adding a proxy user is as simple as filling out the form on the right. The required information is :

  • Name to be assigned to the configured proxy
  • Country of the proxy server
  • Specific location/ISP targeting
  • GB limit you want to specify for the given proxy
  • Sticky IP configuration

Next, you will receive the proxy credentials to connect to the current proxy user.



Customer Support and User Experience

IPBurger’s customer support is available via live chat and email 24 hours a day, 7 days a week, 365 days a year. You can contact it even if you are not a customer to ask sales to guide you through the process of choosing the right plan for you. The support team aims to respond to user inquiries within minutes.

This customer support is in line with that of most proxy providers. Customers with the “Enterprise“ plans are also assigned a dedicated account manager to receive VIP support. For regular users, the site offers an extensive knowledge base, useful FAQs, and a blog. Developers can find useful information in the dedicated documentation.

The IPBurger site is also available in several languages, including English, Russian, Spanish, Chinese, and French. This is great for non-native English speakers.

The fact that the provider has only a score of 3.3 out of 5 on Trustpilot and has never addressed negative reviews is extremely concerning.

Most of these reviews are 5-star, but there are also more than 50 1-star reviews that label the provider “a scam” or mention slow customer support, broken IPs, and long slowdowns.

Considering the above-average prices and these issues, it must be questioned whether it makes sense to opt for IPBurger as a proxy provider.


ipburger trust pilot

Ethics and Privacy

The login process requires filling out a quick form. Alternatively, you can choose to opt in using your Meta or Google account. There is no KYC verification process, so you will not be asked for a card ID image or a selfie. This is rather worrisome because it opens the door to malicious users and bots. At least, IPBurger processes data according to GDPR regulations.

The most alarming aspect, and something that has also been pointed out by many others on Trustpilot, is the provider’s shady refund system. While the site boasts a “100% Satisfaction Guarantee” money-back policy, the support FAQ section clearly states that refunds are not provided except “under certain circumstances:”


ipburger no refund

Additional Products and Services

Most proxy providers use their network of servers to build services that can help their users. A good example of these are scraping tools, such as dedicated data extraction APIs. IPBurger does not provide any of these. However, it does have a couple of additional products, although they are rather limited or too expensive.
VPN
IPBurger also provides a VPN service, which has servers in 16 locations in 11 countries. The pricing is $5.41 per month which is higher than that of the best VPN providers with servers around the world and hundreds of locations.

Browser Extensions

Extensions for Chrome and Firefox that are specifically designed for protecting business accounts and providing secure surfing. These extensions also have security features like DNS protection and browser spoofing that not all VPN services offer.

These extensions integrate with one of the following IPBurger services:

1. Dedicated/Fresh Proxies
2. Static Residential Proxies
3. VPN
4. Residential Proxies



IPBurger Review: Final Verdict

IPBurger controls one of the largest residential proxy networks and has some innovative services in its offerings, such as fresh proxies. Apart from that, all other aspects are pretty much negative. The proxy management dashboard is too simple, the prices are too high, the official website contains some contradictory statements, and there are over 50 totally negative user reviews.

The lack of KYC procedures, pay-as-you-go plans, replies to negative reviews, as well as a free trial or refund policy speaks volumes about how the provider backs its community. The additional VPN service is interesting, but again too expensive to save the ship.

With some improvement in the transparency and quality of service provided, IPBurger could easily justify these prices. At the moment, however, this is not the case and we do not recommend it as a proxy provider.

Final verdict: 4.8/10


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